ISO 9001
Quality Management Systems
Recover more than scrap cost and gain product-issue insight to improve products, reduce warranty costs, improve customer service, and reduce waste through refurbishment.
Company overview
At any volume, our analysis helps maximize return value through the right repair, recovery, and disposition path.
Returns, RMA intake, triage, repair, QA, and final disposition.
OEMs, retailers, 3P sellers, warranty teams, and technical service groups.
Walnut and City of Industry area operations for regional and national programs.
Facility
Our 60,000-square-foot City of Industry facility, close to the Ports of Los Angeles and Long Beach, gives us the space and location to move high-volume returns efficiently while keeping turnaround times predictable.
Operating pillars
The design system keeps the original HDTech pillars visible because they map directly to the work: controlled output, responsive program support, and continuous process improvement.
Quality Management Systems
Environmental Management Systems
Certified Minority Business Enterprise

Certified Women-Owned Business

Responsibility
Repair, refurbishment, and parts recovery reduce unnecessary write-downs and keep usable electronics from moving too quickly to scrap. HDTech's reporting is designed to show what was recovered, what failed, and where process changes can reduce future returns.
Engage
Share product type, expected volume, defect mix, and the current disposition path.
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