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A specialist recovery operation.

Recover more than scrap cost and gain product-issue insight to improve products, reduce warranty costs, improve customer service, and reduce waste through refurbishment.

Company overview

Since 2013, we have earned long-term client trust by pairing advanced systems with proven operational expertise.

At any volume, our analysis helps maximize return value through the right repair, recovery, and disposition path.

Work
Reverse logistics

Returns, RMA intake, triage, repair, QA, and final disposition.

Customers
Product teams

OEMs, retailers, 3P sellers, warranty teams, and technical service groups.

Location
Southern California

Walnut and City of Industry area operations for regional and national programs.

Facility

A single operating floor organized around program flow.

Our 60,000-square-foot City of Industry facility, close to the Ports of Los Angeles and Long Beach, gives us the space and location to move high-volume returns efficiently while keeping turnaround times predictable.

CITY OF INDUSTRY FACILITY
Intake
RMA and manifest control
Repair
Depot and board-level benches
QA
Program-specific testing
Outbound
Fulfillment and disposition

Operating pillars

Quality centered. Customer focused. Innovation forward.

The design system keeps the original HDTech pillars visible because they map directly to the work: controlled output, responsive program support, and continuous process improvement.

ISO

ISO 9001

Quality Management Systems

ISO 9001 certification mark
ISO

ISO 14001

Environmental Management Systems

ISO 14001 certification mark
NMSDC

NMSDC

Certified Minority Business Enterprise

NMSDC certification badge
WBENC

WBENC

Certified Women-Owned Business

WBENC certification badge

Responsibility

The best recovery path is the one that keeps useful product working.

Repair, refurbishment, and parts recovery reduce unnecessary write-downs and keep usable electronics from moving too quickly to scrap. HDTech's reporting is designed to show what was recovered, what failed, and where process changes can reduce future returns.

HD.

Engage

Find out what your returns are worth — before you write them off.

Share product type, expected volume, defect mix, and the current disposition path.

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