Charge-point operators
Networks needing returned modules diagnosed, repaired, tested, and returned to service inventory.
EV charging returns need a repair path, not only a replacement path. HDTech can support charger modules, controllers, cable assemblies, QA, spare-parts recovery, and outbound service inventory.
Capability
Charging infrastructure blends power electronics, communications, connectors, firmware, and field service logistics. The HDTech workflow keeps the station context attached to the unit as it moves through RMA, diagnostics, repair, QA, and redeployment.
Who we serve
The goal is uptime and useful service inventory. EV programs can be scoped for charging networks, depot fleets, OEM service teams, and warranty administrators handling charger hardware.
Networks needing returned modules diagnosed, repaired, tested, and returned to service inventory.
Logistics, transit, workplace, and private depot teams managing charger uptime and spare pools.
Hardware teams using HDTech as a depot partner for North American RMA and technical service flow.
Service pillars
Most EV engagements combine depot repair, functional QA, and asset logistics. The station or hardware ID stays attached from inbound RMA to outbound service stock.
Board-level and module-level triage for charge controllers, communication boards, power paths, and field returns.
Recovered hardware moves through program-specific checks before it returns to warranty stock or service inventory.
Inbound RMA, unit status, repair action, QA result, and outbound route stay connected in the same program flow.
Equipment
Scope is module-by-module. HDTech can review returned hardware and map which items belong in repair, rework, spare-parts recovery, QA, or final disposition.
AC/DC power modules, gate-driver issues, capacitor banks, isolation faults, and recoverable assemblies.
Control boards, communication faults, sequencing logic, firmware update, and technical rework.
Connector, harness, and cable issues routed through inspection, repair, or parts recovery.
Touch panels, display modules, payment-interface hardware, and related service components.
Pumps, manifolds, sensors, and supporting assemblies routed for practical repair decisions.
Gateways, meters, communication modules, and connected hardware requiring traceable QA.
Process
The same five-stage pass used across HDTech programs, configured for EV charger duty cycles, station context, and service inventory.
Inbound charger hardware is checked against the RMA, photographed if needed, and routed by module type, condition, and known field symptom.
Program example
A pilot can begin with a known failure set and a clear comparison: replace-only flow versus repair, QA, parts recovery, and redeployment.
Engage
Send returned modules, defect notes, station population, and service inventory goals. HDTech can map a pilot workflow before a full program rollout.
Adjacent programs
Consumer electronics, data center hardware, OEM programs, and warranty loops can run through the same intake, repair, QA, and disposition model.
All services arrow_forward